FAQ
Q. How can you sell a product that is so good for such a low price?
A. Fishingpassion.us has no “middlemen”. We sell to you factory direct. We run a tight ship and keep our overhead costs low. We pass the savings on to the angler. The thing we do best it to save your money.
Guaranteed Lowest Prices
If you find a lower price from a competitor on any product we sell, we would like the opportunity to match it. The thing we do best it to save your money. We’ll stick to our word. Our goal is to eliminate this concern by assuring you that by choosing Fishingpassion.us you're getting the lowest prices anywhere. We routinely scan our competitors to assure that our prices can't be beat.
As should be expected, there are some common sense boundaries that apply. We must be able to verify the lower price through a valid online website (any Ebay auctions, craigslist etc. are examples of sites that we do not price match). Lower prices that cannot be confirmed will not be honored. Simply inform one of our knowledgeable customer service representatives with the online site where you found the better price; Once price and source are confirmed, and the parameters maintained, Fishingpassion.us will match it! A price match can only be applied for an item with the same specifications as the item on the competitor’s site. In addition, if the competitor assesses a shipping cost with the price of the item we will match the total price of the item and shipping. We reserve the right to confirm lower prices before any final Fishingpassion.us sale. The source of a lower price must come from an authorized dealer within the United States of the product in question.
Q. Can I talk to someone before I order?
A. Absolutely. We have 24/7 customer service support through phone call or live chat.
Here’s our operation time:
Toll Free number: 8:30 am to 5:30 pa EST time, Monday to Sunday.
Live Chat: 24 hours a day, 7 days a week.
Q. How can I order?
A. You may place orders via our secure online ordering system or by phone. Our Customer Service Department is open for phone orders Monday through Sunday between 8:30am and 5:30pm EST.
Q.How do you handle back orders?
A. Usually back orders will only take about one week to be restocked. But some back order arrival dates are provided by the manufacturer and are subject to change and are not guaranteed. All back orders will be sent out with free shipping.
Q. What if I want to buy some brands that you don’t carry?
A. Don't worry. We are quickly expanding our catalog. Our goal is to have everything that you want to buy. If we currently don’t have a product but you really want to buy it, please shoot us an email at service@fishingpassion.us.com. We’ll try our best to get that item for you.
Q. How many different places are Fishingpassion.us fishing tackle products available?
A. Our products are currently being sold to anglers in more than 140 countries around the world.
Q. How can I tell if a MadBite lure sinks or floats?
A. Please refer to the website listing. Every MadBite lure’s characteristics, weight, and swimming depth if applicable is listed there.
Q. How often should I change my braided line?
A. astKing braided line is more durable than other brands. There is no braided line that can stand up to rubbing against barnacle encrusted rocks. If you are fishing around structure or heavy cover, check for wear or fraying. Sometimes you can just strip off the first several yards of terminal end. Otherwise, once a season is good insurance.
Q. Do you stock replacement parts?
A. Yes. If we do not have a part on hand we order it from the factory.
